Are your products natural?
Yes! Our products use only naturally-derived ingredients. This means the ingredient is found in or produced by nature. We source the highest quality, raw ingredients to ensure our products are packed with as much skin-loving properties as possible.
Are your products organic?
Yes! Our carrier oils and essential oils are certified organic by the Soil Association. This means that the ingredients were farmed using organic methods. Ingredients that are organic are denoted by a * symbol in the ingredients lists.
Are your products vegan?
Always. And of course, cruelty-free.
Are your products and practices sustainable?
We make every effort to ensure all our packaging is plastic-free - including our waterproof product labels made from wood pulp. Our paper and cardboard packaging is sustainably sources and we plant trees for every one that we use with the environmental charity, One Tree Planted. We also use soy inks to print our thank you cards and to stamp our boxes. We've only got one planet we call home, so let's do our best to take care of it.
What's this about donating to charity?
We've partnered up with The Hygiene Bank to combat hygiene poverty in the UK. For every 3 products we sell, we will donate 1 equivalent unscented product to The Hygiene Bank to distribute to communities in need.
In addition to this, we pledge to donate 10% of our profits to Grandad's Legacy, a GoFundMe campaign feeding vulnerable people in rural Vietnam.
Do you gift wrap?
We offer Gift Sets where products are placed in a gorgeous gold-foiled box, hand-finished in Dorset. We do not include packing slips in our orders (to reduce environmental waste) so there will be no prices visible in the package. Just address the shipping to your lucky giftee and we'll do the rest :)
Where is my package?
Please allow the required production and shipping time as described in our Shipping Policy. We will let you know when we've shipped your order. Tracking will only be available if you've chosen a shipping option that includes tracking. Please be patient but do let us know if it has been unusually long and you haven't received your order using our Contact Form.
Do you wholesale?
Yes! Please contact us using our Contact Form and we will get back to you with the details.
My question isn't here
Send us your question using our Contact Form.